Customer Testimonial Email Link
If you would like share your experience of Active Interiors or Art in the Heart products and services please click here to Email Us. You could type a short message about the product mentioning the brand or item you bought or about our company mentioning Active Interiors. Your comment will be added to our testimonials page so you can sign just with your first name or a suitable pseudonym if you wish.
Hi, just wanted to say a huge thank you for getting my delivery out so quickly! I only ordered yesterday, and it arrived early this morning :) Really pleased its arrived in time for Christmas! Thanks again!
Felicity Added: 23.12.16
We are very excited by the arrival of your beautifully and very carefully wrapped parcel from your gallery :) What a job that must have been !!!!!!I am so very grateful for everything you have done for me , finding the map, having your exhibition where we walked in for lunch, meeting you, and you happily selling me your lovely treasure before your opening !!!!! wrapping, posting and organising us with paypal :). If you ever come to Australia for a holiday, I would love you to see it hanging in our home :). Merry Christmas to you, hope Santa spoils you and you enjoy the holiday season !!!Cheers from the land of oz :) Many, many thanks once again Dawn. Sarah S
Sarah S Added: 2.1.12
So impressed with the service from Active Interiors. Am in Australia and wanted to order a couple of Culinary Concept items as a Christmas present, however as we will be away until just before Christmas I needed these to arrive before we left. I emailed Dawn and received an immediate reply assuring me that my order would arrive in plenty of time. I need not have worried as the parcel arrived way before other items ordered at the same time within Australia.
Thank you so much and I look forward to shopping with you again. Ann R.
Ann R Added: 15.2.11
Just to say that the bookends all arrived safely and they were a huge hit with my 18yr old Rugby fanatic nephew. It has been a pleasure dealing with you and your company.
J D Added: 15.2.11
I'm from Germany and ordered for the first time. I was positively surprised what a great service I was offered. The contact to Dawn was nice. The package arrived after just a few days. I'd recommend your shop here. Thank you so much.
Corinna W Date Added: 11.4.10
I was so impressed with the service I received from Active Interiors. I needed a wedding gift to take to South Africa and had been let down by another company, but thankfully Active Interiors saved the day by not only having the ideal gift but also by taking my order on a Sunday night and assuring that I received it by the Tuesday just in time to take it with me! I found Dawn, the proprietor to be very friendly, helpful and most importantly, super efficient!! Thanks again.
Melissa L Date Added: 25.2.10
Many thanks once again for your prompt and efficient service. I have not seen the gift I ordered, but am sure it will be as attractive as ever. I shall see it in due course!
Augusta K Date Added: 16.1.10
"An excellent service which in particular was incredibly efficient."
Keith H Date Added: 25/8/2009
"I am impressed with the excellent service given by Active Antiques: When the beautiful water jug I ordered arrived with a flaw, they immediately arranged for a replacement to be sent to me and I am delighted with my purchase".
Alison D Date Added: 16/8/2009
"Thank you for the excellent service the gift we purchased was just what we required for a gift for our friends in France. We look forward to shopping with you again"
David & Ruth G. Date Added: 19/05/2009
"Thank you for sending the water pitcher so promptly. It is a very attractive object and I am pleased with it.. I came to you through Culinary Concepts, where we have been customers for some time."
A. Kaye, Trio Design, London. Date Added: 19/05/2009
"Active Antiques were incredibly helpful and sourced the exact item I was looking for at an extremely competitive price. The item was delivered promptly and was safely packed. All in all a very easy and pleasant experience - thank you!"
Sarah B Date Added: 23/01/2009
"I knew exactly the item I required and it arrived within 3 days. Fast, efficient and far cheaper than other companys I had seen. I won't be buying my Culinary Concept collection from anywhere else in the future. Reliable service for Christmas presents too. Many Thanks"
Sas W Date Added: 21/11/2008
"Good choice of both antiques and unusual interior pieces. The artefacts are all carefully sourced and well presented. Some interior objects are ethically made and they are great for gifts at any time of the year. Dawn is knowlegeable and friendly. She explains all the background details clearly and she provides an excellent personal service."
Susan S Date Added: 11/11/2008
"I was looking for a 21st gift for my niece which had to be something that would give her pleasent memories of this milestone birthday. I wasn't having any luck unitil I met Dawn at one of the open days she holds at her home, also the home of Active Antiques. Dawn knows her products intimately and is able to suggest instantly what might be of interest. I chose an item from the Culinary Concepts Nkuku range and my niece was so thrilled she is going to start a collection."
Dave T Date Added: 10/11/2008
"I bought a pressed glass jug from Dawn at one of her Open House weekends in the summer. Her products are always displayed with a real care and attention to detail, and you feel genuinely welcome to browse. Dawn is wonderfully warm and friendly and it is a pleasure to buy from her."
Pietra V Date Added: 05/11/2008
"I purchased a beautiful, antique mirror from Ms. Dawn Birch - James and AAI a year ago. Living in the United States and being a first- time customer of AAI , I was obviously cognizant of the added challenges of on-line auction dynamics, vendor credibility, veracity of the mirror's condition and provenance, and shipping such a large antique overseas should I be the winning bidder. Spanning the entire purchase process from comprehensive pre-auction inquires to post-shipment correspondences, she was alacritous to accommodate, prompt, courteous, informative and thorough. Dawn proved herself to be a knowledgeable and considerate person of integrity. It's obvious from the high calibre of customer service provided to me, accurate description and display of the item, and professionalism that she cares about her products and clients. My first purchasing experience with Active Antiques and Interiors was remarkable, and I look forward to doing much more business with them in the future."
Ann P Date Added: 03/11/2008
"I have bought several items from Active Antiques and have always found it a friendly and professional company. I love retro objects and Dawn has a talent for spotting them, so I frequently look at the website to see what treasures she has found. An interesting and fun way to shop. Sue S"
Sue S Date Added: 02/11/2008
"Dawn has impeccable taste and a real understanding of what antiques will work in one's home. I have bought many beautiful things from her and always been entirely satisfied. She is a pleasure to do business with and I have no hesitation in recommending her company to anyone who wants something a bit special."
Alison T Date Added: 01/11/2008
"Dawn works incredibly hard to display her unique products in the best possible way and you leave her soiree feeling uplifted and eager to use your purchase to enhance your home in a similar way. I love the African baskets and they will enhance my interior decor to great effect and they were packed with great care and attention to detail despite the busy time of day The antique plate was exactly what I had been looking for for some time and I cant wait to go back and have another browse"
Fiona B Date Added: 31/10/2008
"I met Dawn over the internet as he had for sale a lovely Victorian sewing table. As one soon appreciates accepting a sellers word as to condition can be frought with danger. The item we were interested in was expensive in terms of Australian currency so there was more at stake for us. We found Dawn's pictures and commentry to be very accurate and in particular her willingness to help us with additional information as well as freight clinched it for us. When the table arrived it proved to be exactly as Dawn stated. You can't ask anything better than that. Honesty is everything - thank you Dawn. We wish you every success. Richard in Melbourne"
Richard W Date Added: 30/10/2008
"Having recently met Dawn Birch-James at the Peterborugh Antique Fair, I was immediately struck by her professionalism and by her products Active Antiques & Interiors. I was able to purchase several items in the Culinary Concepts range and have been highly satisfied. Since when I have bought several items on line. The complete procedure has been effortless and all confirmed by e-mail. The reliability of this company is second to none and I have no hesitation of recommending them to bestofpeterborough."
Jackie L Date Added: 26/10/2008