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Best Sellers

Searchlight desk top lamp. Culinary Concepts. 10% discount if you subscribe

Searchlight desk top lamp. Culinary Concepts. 10% discount if you subscribe

Searchlight hanging lamp. Culinary Concepts. 10% discount if you subscribe

Searchlight hanging lamp. Culinary Concepts. 10% discount if you subscribe




GET DISCOUNTS ON ACTIVE INTERIORS PRODUCTS

Get an automatic 5% discount with online purchases £25.00 and over deducted at checkout.

What do you have to do to get more discounts?

1. Sign up to our newsletter by typing your email in the sign up box in the left hand menu and you will be eligible for further discounts. You will receive your discount code

2. Shop online on our website to the value of £25 and over and at checkout type in your discount code. You will receive your automatic 5% discount. We shall then send you the rest of the current Subscriber Discount on your purchases via Paypal within 48 hours



Signing up to Active Interiors is fully secure

We'll send you occasional newsletters about our latest offers on leading brands and our news

There may be other chatty type articles if we're feeling really inspired or information related to your particular interests

You can unsubscribe at any time. There is no obligation

You'll have great gifts at great prices at your fingertips and will be able to purchase from a secure company, which has a face.

So you have nothing to lose buying online with great discounts from a secure company. Happy shopping!!


RETURNS AND REFUNDS POLICY

Returns & Refunds
We will refund or replace any items that you are not completely satsified with, within 7 days of receipt as long as the goods are returned with their original packaging, have not been used and are in the condition they were when received. We will not be liable for the cost of shipping/handling returned goods, except where the goods are faulty. If you are returning faulty goods, ask the Post Office for a free certificate of postage. Please contact us before returning any goods at info@activeantiques.com. or call us on 07986 609141.

If you pay for an item through Paypal and then subsequently cancel or send it back because you no longer require it, then we shall refund the net Paypal payment (your payment minus commission)since this is what we shall have recieved

"I am impressed with the excellent service given by Active Antiques: When the beautiful water jug I ordered arrived with a flaw, they immediately arranged for a replacement to be sent to me and I am delighted with my purchase".

Alison D Date Added: 16/8/2009

Customers must be aware however that when they are purchasing antiques and vintage items, they will not look brand new. Customers who buy antique and vintage items buy them precisely because of their older and more imperfect look. We detail any imperfection and restoration. Likewise our ethically traded eco and hand crafted products will manifest their individuality and artisan quality. No product will be exactly the same.



CONSUMER PROTECTION AND CREDIT CARD PAYMENTS

Product descriptions
We describe our products according to the official descriptions of our suppliers. Antique and vintage products are described to the best of our ability. Any fault or restoration is detailed in the description. Customers must be aware however that when they are purchasing antiques and vintage items, they will not look brand new.

We make every effort not to make errors when typing in our prices but we reserve the right to refuse a purchase if we find that the price displayed is not correct. For example we could not allow a £1500 item to be sold for £150 because we in error missed off a zero.

Distance Selling Directive
The European Union has issued the Distance Selling Directive which applies to business-to-customer contracts and is intended to protect online shoppers and provide a level playing field on which businesses can compete. We fully conform to this directive. Here are the main points

We must provide:
Our name and address. Active Interiors, Carter House 1131 Bourges Boulevard, Peterborough PE1 2AX.Tel +44 (0)1733 567500 or 07986 609141 info@activeantiques.com

The main characteristics of the goods. See all product descriptions.

Clear pricing in GBP sterling including VAT where applicable.

Information on delivery time and costs. See Delivery page.

Written details of how to cancel your order.You can cancel an order, providing it has not already been despatched by telephoning +44 (0)1733 567500 or 07986 609141or emailing us at info@activeantiques.com. We will refund you through Paypal or by cheque. If your order has already been despatched you may return it in accordance with our Returns Policy.

An address for consumer complaints. Active Interiors, Carter House 1131 Bourges Boulevard, Peterborough PE1 2QT +44 (0)1733 771319. info@activeantiques.com



Credit card security

All Active Interiors online transactions are processed via Pay Pal’s secure payment website. Active Interiors does not see your credit card information. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches them, it resides on a server that is heavily guarded both physically and electronically. Pay Pal’s servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.



THE ACTIVE INTERIORS BRAND


PRINCIPLES AT THE CORE OF OUR BUSINESS

Commitment to customers
We can always be contacted. We are physical as well as digital, real as well as virtual. Our website shows clearly our address and phone number.
We will always answer enquiries about our products as soon as we can
We dispatch promptly
We always listen to customers if there is dissatisfaction and work with them to resolve matters


Commitment to product
When selecting our products we follow three main principles: Quality, Style, Design
Where possible we choose products which are eco-friendly and ethically traded









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